Frequently Asked Questions

Getting your files

How do I get my PDF after I buy?

Checkout runs through Payhip. As soon as your payment goes through, you're taken to a download page where you can download the PDF instantly. Payhip also emails you a receipt with a link to that same download page, so you can download again later.

I can't find my download email.

Check your Spam, Junk or Promotions folder and search for an email from [email protected]. Still nothing? Email us at [email protected] with the email address you used at checkout and we'll help.

I'm on a phone or iPad.

PDFs often open right in your browser. Tap Share, then Save to Files, so you can print later or move it to a computer.

Printing tips

• Set the paper size to US Letter (8.5×11 in) and turn on Fit to page. Packs that include an A4 version can be printed on A4.
• Use regular paper for coloring pages; use cardstock for crafts, masks, game cards and treat toppers.
• Color or black-and-white printing both work.
• Print just one page with a page range (for example, Pages: 3), or print them all.
• Printing for a class? Print as many copies as you need for your own classroom. Use two-sided printing only when both sides are meant to be used.

More detail: How to print.

Refunds

All products sold on this website are digital downloads (printable PDFs). Because files are delivered instantly and can't be returned, we don't accept returns or exchanges, and all sales are final.

If your file won't download, is damaged, or isn't what was described, contact us within 30 days of purchase and we'll send a working file or issue a refund. Paperback books bought on Amazon follow Amazon's return policy. Full policy: Returns & Refunds.

Support

Questions? Email [email protected] and a real person will reply.